izma Textile Handloom (“izma”, “we”, “our”, or “us”), founded by Umar Farooque Siddique and operating through https://izma.in/, respects your personal privacy. This policy outlines how your information is handled.

1. Information We Collect

  • Contact Data: Name, phone number, WhatsApp number, and email address.
  • Delivery Data: Complete shipping address, landmark, and postal pin code.
  • Campaign & Feedback: Testimonials, feedback screenshots, or reviews provided during our “Touch It, Feel It” campaigns and izma Doorstep counters.

Note: We do NOT store your credit/debit card numbers, CVVs, or UPI PINs. All payments are processed through secure, encrypted payment gateways.

2. How We Use Your Data

Your details are used strictly to weave, package, and dispatch your orders, share DTDC Air courier tracking links via WhatsApp/SMS, and respond to your customer queries.

3. Contact Information

• Brand: izma Textile Handloom
• Proprietor: Umar Farooque Siddique
• Address: Nathnagar Chowk, Tamtam Stand, Imambada Katra, First Floor, Nathnagar, Bhagalpur, Bihar
• Helpline: +91 9110050509 | WhatsApp: +91 9643613123
• Email: izmatextile@gmail.com